Dickinson County Hospital at 1721 South Stephenson Avenue in Iron Mountain, Michigan

Customer Reviews about Dickinson County Hospital

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  Yesterday, I brought my teen aged son to DCHS with a broken toe. The triage nurse immediately put him in a wheel chair and took excellent care of him. After she evaluated him, she guided me to office where I presented insurance information, etc. while she brought him to the "walk-in clinic" area to start x-rays and treatment. The physician assistant and nurse who took care of him in that area were also very efficient and provided excellent care. They clearly explained what was going on and what we need to do going forward. We were in and out of there in less than 40 minutes. It was an excellent experience and I'm thankful for the great work that they did.
  November 13, 2017

  by Michele Schillerstrom
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  We had gone down to DCH when my mother fell and broke her wrist inside while cleaning the floor. We arrived there at 9:00PM; it was quiet and didn't look busy at all. Once we told the lady at the front desk of the situation she instructed us to sit in a small room not too far from the front desk in a "no big deal/whatever" sort of tone. My mother was in quite a bit of pain, so I was irritated from the lady's disrespectful tone. We waited in the little room for 20 minutes before another lady came to take us to another room to where my mother could receive treatment. There were no doctors available, just nurses, physicians and assistants. They were dreadfully slow and had a look and tone of disgust and unappreciation. My mother had only had a few drinks, and could clearly speak without stuttering. The only thing preventing her from speaking clearly at times was the pain from her broken wrist. We were told Dr. Occhietti would be coming in, but it wasn't after one hour of waiting for him to arrive when the nurses told us that he did not want to come in since my mother's alcohol levels were too high. We just didn't understand all this waiting. They were taking forever with the paper work and prescription medication, and then we were told Dr. Occhietti wasn't coming in at all after waiting for so long. My mother was still sitting there with a broken wrist in a lot of pain... They took about an hour and a half to two hours getting x-rays, which was very frustrating. They decided to just put a splint on my mother's wrist instead, which is understandable, but she had to sit there for two and a half hours just for that, and then another half hour for paperwork. We left at 12:00AM. Super slow and rude people at DCH, it's ridiculous. I would not recommend this hospital to anyone, they were very unprofessional. Having to wait 3 hours with a painful broken wrist is unacceptable, it just doesn't make sense to me how this hospital functions this way.
  September 23, 2017

  by Jaron Hudson
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  Walk-in clinic run by idiots. They are also rude, condescending and arrogant. Prescribed a med for an infection that does not work. Research discovered it should no be used for what I had. I actually feel worse than before going in. I wonder if they aren't running an insurance scam and not prescribing properly to get you back in. Worst experience. I'll go to Bellin for primary care physician.
  March 26, 2017

  by Peggy Dietrich

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About Dickinson County Hospital in Iron Mountain